The parking lot was full but, a car pulled out of a space just as we arrived so we did not need to walk very far. My experience with newly opened restaurants is not very good and my expectations were pretty low. This Diner earned its stars with the efficiency and professionalism of everyone we met. Yes, Black Bear Diner is a chain restaurant and chain restaurants usually do not earn 5 stars. The food was not up to the Black Bear Diner standards we experienced before COVID-19. Summary: Their definition of curbside service is really pick up service. We put the pies (chocolate cake replacement) in the refrigerator to be eaten later. Salad was good but the 1000 Island dressing was bland. As I handed the bag to my wife, a young lady asked if I had my chocolate cake and explained that they were our of chocolate cake what did we want as a replacement. After twice asking me the name on the order, he brought out a bag that smelled of fried chicken. Finally, I walked to the podium and told the person that I was there to pick up a curbside order. During the entire time up to four persons were at a podium at the front door of the restaurant. When I arrived I tried to call the restaurant six times and received a busy signal all six times. The confirmation email instructed me to call the restaurant when I arrived. I went on line and ordered a Family Chicken Dinner, Fries, Salad, and Chocolate Cake for curbside pick up that included a description of my car. Next time I want to eat Sweet Cream Pancakes, I will drive a few miles to a different restaurant. The fact that the management of this restaurant appeared to not be enforcing basic pandemic health precautions, makes any return to this restaurant highly improbable. Even the slightest risk to the health of customers is unacceptable. This waitress wore her mask below he nose the entire time we were there. As we approach the 18 month mark of this pandemic, proper wearing of a mask should be a no brainer. After the fries and ham, I left the restaurant wondering if the management is cutting corners on food quality. It was more like what is used at a carnival food stand to make fried pork fat. They failed the good-when-cold test so badly that I ate exactly one.Ĭondiments: 2 stars. The fries are usually good here but, these were not good. These were overcooked almost to the point of being over hard.įries: 2 stars. These pancakes lived up to my expectations.įried Eggs: 2 stars. Sweet Cream Pancakes, as far as I am concerned, are the signature food at a Black Bear Diner. You need to hold it carefully to keep all that wonderful bacon in the sandwich but, if the bacon falls out, you can still enjoy it by itself. Someone here knows the secret to making great iced teaīLT: 5 stars. Our waitress made sure that everything was fine for our meal. Our orders were taken promptly and delivered hot from the kitchen.
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